Return
Exchange and return
2 Fill out the return form attached to the order.
3 Attach a copy of the cash receipt, indicate the method of return of funds (postal order or transfer to a bank account indicating.
4 Send the package by post
5 After sending the parcel, please notify us about it by writing an email to info@pile.am
Grounds for return and exchange of goods
The Government Decree approved the "List of non-food products of good quality that cannot be returned or exchanged for a similar Product of a different size, shape, style."
This list indicates the impossibility of returning Goods of proper quality with individually determined properties, if such Goods can only be used by the consumer who purchases them.
To return the goods, you must submit a document confirming the fact and conditions of its purchase, as well as fill out an application for the return of goods.
Return of the Goods, in case of detection of defects associated with non-compliance with the terms of the Order, arising through the fault of the Seller:
If the Goods were transferred to You with partial non-compliance or in violation of the terms of the Order due to the fault of the Seller regarding the assortment, completeness, quantity of the Goods, You have the right to notify the Seller (no later than seven calendar days after receipt) of these violations and demand their elimination.
You also have the right to refuse the goods and return the money paid. In this case, the Goods must be returned to the Seller with the preservation of the original presentation, its consumer properties, seals, factory labels.
To return the goods, you must submit a document confirming the fact and conditions of its purchase.
To make a return, you must fill out an application for the return of goods.
